Your Privacy Matters
At Altitude Dermatology, we are committed to safeguarding your personal information.
Our Privacy Policy: How We Collect, Use, and Protect User Data
Introduction
Welcome to Altitude Dermatology. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.altitudedermatology.com, or use our services. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Health Information: Medical history and details related to your dermatological concerns, provided when you schedule an appointment or use our services.
- Payment Information: Credit card details and billing information when you make a purchase or payment.
Non-Personal Information
We may also collect non-personal information, including:
- Usage Data: Information about how you use our website, including IP address, browser type, referring/exit pages, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: Schedule appointments, provide dermatological care, and manage your account.
- To Communicate: Send you updates, promotional materials, and respond to your inquiries.
- To Improve Our Services: Analyze usage data to enhance our website and services.
- To Process Payments: Handle billing and payment transactions securely.
Use of Microsoft Clarity and Google Analytics
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We also use Google Analytics to gather and analyze data about how our website is used. Google Analytics uses cookies to collect information such as your IP address, browser type, referring/exit pages, and operating system. This information helps us understand user behavior, improve website performance, and enhance user experience. Google Analytics may also use this information for contextual and personalized advertising. For more information on how Google collects and processes your data, please visit the Google Privacy Policy.
By using our website, you consent to the processing of data about you by Microsoft Clarity and Google Analytics in the manner and for the purposes set out above.
Sharing Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, marketing services, and IT support.
- For Legal Reasons: We may disclose your information if required by law or to protect our rights and safety.
- With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
Security of Your Information
We take the security of your personal information seriously. We implement various security measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
Privacy
Find answers to frequently asked questions about our privacy practices.
At Altitude Dermatology, we take the privacy and security of your personal information very seriously. We have implemented strict measures to protect your data from unauthorized access, use, or disclosure. Our systems are regularly monitored and updated to ensure the highest level of security.
We collect only the necessary information required to provide you with our services. This may include your name, contact details, medical history, and insurance information. Rest assured that we handle your information with utmost confidentiality and in compliance with applicable privacy laws.
We do not share your personal information with third parties without your explicit consent, unless required by law or for the purpose of providing our services. We may, however, share anonymized and aggregated data for research and statistical purposes.
You can easily update your information by logging into your account on our website or contacting our customer support team. We recommend keeping your information up to date to ensure the accuracy and effectiveness of our services.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, it will be securely and permanently deleted from our systems.
Protecting Your Privacy is Important
If you have any concerns about your privacy, please don't hesitate to contact us.